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Positive Outcomes Psychology
0408 455 449
Client Information
What to Expect?
Starting psychological therapy can feel unfamiliar, particularly if you haven't seen a psychologist before. We aim to make the process as clear and comfortable as possible from your first contact with us.
We've created a six-part video series to give you a clearer idea of what to expect when attending Positive Outcomes Psychology, from your initial appointment through to the treatment process. Watch the episodes below to learn more about what happens during therapy and how we work with you.
Coming Soon
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Coming Soon
Third-party funding
We accept clients funded through a range of third-party funding arrangements, including:
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NDIS
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WorkCover QLD
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QLD Police (EITP)
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NSW Police (EML)
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Insurance & CTP claims
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Other approved third-party funding arrangements
If you are unsure whether your funding arrangement is accepted, please contact our reception team before your appointment.
Referrals & rebates
You do not need a referral to see a psychologist at Positive Outcomes Psychology.
If you wish to claim a Medicare rebate, you will generally need a referral and a Mental Health Treatment Plan from your GP or an eligible medical practitioner. Eligible clients may be able to claim Medicare rebates for up to 10 individual mental health treatment sessions per calendar year, subject to the applicable Medicare requirements.
You may also be eligible for a rebate through Private Health Insurance, depending on your health fund and level of cover.
For more information about referrals, rebates or eligibility, please contact us directly or visit our FAQ's.
External Support
Resources
There may be times when additional support or information is helpful. The following organisations provide confidential support and resources:
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Lifeline: 13 11 14 – 24-hour crisis support and suicide prevention services
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Beyond Blue: 1300 22 4636 – Support for anxiety, depression, and mental health concerns
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Kids Helpline: 1800 55 1800 – Counselling and support for children and young people
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Headspace: 1800 650 890 – Mental health services for 12–25 year-olds
These services are independent of Positive Outcomes Psychology. If you are in immediate danger or need urgent medical assistance, call 000 or attend your nearest emergency department.