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Client Information

Referrals & rebates

Clients' do not need a referral to see a psychologist at Positive Outcomes Psychology. However, if you wish to claim a Medicare rebate, you will need a referral and a Mental Health Care Plan from your GP.

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You may also be eligible for a rebate through private health insurance, depending on your health fund and level of cover. For more information on eligibility or claiming rebates, please contact us directly.

Third-party funding

We accept clients funded through:

  • NDIS

  • WorkCover QLD

  • EML NSW

  • QLD Police (EITP)

  • NSW Police (EML)

  • Insurance/CTP claims

  • Other third-party funding

Positive Outcomes Psychology recognises that clients may benefit from additional support and information. The following organisations provide confidential assistance, guidance, and resources:

  • Lifeline: 13 11 14 – 24-hour crisis support and suicide prevention services

  • Beyond Blue: 1300 22 4636 – Support for anxiety, depression, and mental health concerns

  • Kids Helpline: 1800 55 1800 – Counselling and support for children and young people

  • Headspace: 1800 650 890 – Mental health services for 12–25-year-olds

External Support

Resources

Have a question?
Visit our frequently asked questions or contact us directly. 

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118 Ashmore Road, Benowa QLD 4217 

       0408 455 449 

​       Positiveoutcomes@hotmail.com

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© 2025 by Positive Outcomes Psychology

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